This blog explains Net Promoter Score (NPS). The connection between high NPS scores and sustainable growth occurs along two separate paths. First, high customer satisfaction leads to repeat use of your product. Second, delighted clients will refer your company to other potential customers.
Agile IQ: Scrambled eggs for brains?
Test your Agile IQ by navigating your way through our choose-your-own-adventure-style month in the life of a Scrum Master. It has a cast of characters you will grow to love, a few chuckles/groans, and a teaching point at every turn. In fact, it is likely that almost every Scrum Master has faced a similar problem to this one at some point in their careers. Start your own adventure.